Privacy Policy
Effective Date: June 1, 2025
Greyhawk Forensics (“we”, “our”, “us”) values and respects your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you access our website, engage our services, or communicate with our team.
1. Information We Collect
We may collect the following information:
- Personal Identification Information – Name, email address, phone number, organization.
- Technical Information – IP address, browser type, pages visited, time spent on pages (via cookies and analytics tools).
- Service-related Information – Files, evidence, and data voluntarily submitted for digital forensic, cybersecurity, or investigation services.
- Financial Information – Billing details for paid engagements or subscriptions.
2. How We Use Your Information
We use your information to:
- Provide and manage services, investigations, and reports.
- Verify identity and authorization for secure access.
- Respond to inquiries and technical support requests.
- Improve our services, platform, and user experience.
- Comply with legal obligations and support law enforcement where required.
3. Data Sharing & Disclosure
We do not sell your information. We only share your data with:
- Authorized personnel under strict confidentiality agreements.
- Trusted technology partners (e.g., hosting, email services, forensic platforms).
- Government agencies or law enforcement only upon proper legal request or subpoena.
4. Data Protection & Security
We apply strong security practices, including:
- AES encryption for stored data.
- Multi-factor authentication for access control.
- Regular system and software audits.
- Secure digital evidence handling protocols.
We comply with the Data Privacy Act of 2012 (RA 10173) and international frameworks (e.g., GDPR where applicable).
5. Cookies & Tracking
Our site uses cookies and analytics tools (like Google Analytics) to enhance your browsing experience. You can disable cookies in your browser settings, but this may limit functionality.
6. Data Retention
We retain forensic and investigation data only as long as necessary:
- For the duration of the engagement and legal or regulatory requirements.
- Secure deletion is performed for all forensic case files after the retention period or upon client request.
7. Your Rights
Under Philippine law, you have the right to:
- Access and request correction of your personal data.
- Object to processing or request deletion of your data.
- Lodge complaints with the National Privacy Commission (NPC).
You may exercise these rights by contacting us at privacy@greyhawkforensics.online.
8. Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from minors without verified parental or legal guardian consent.
9. Updates to this Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page, and the updated date will be reflected above.
10. Contact Us
For privacy-related questions, concerns, or data requests, contact:
Greyhawk Forensics – Data Protection Officer
📧 Email: privacy@greyhawkforensics.online
📞 Phone: (+63) 917-654-9987
